Straightforward SMS interactivity
If you are looking for a simple and cost-effective way to capture and manage text messages received from your customers, partners or employees then 2ergo’s InboundSMS product delivers the ideal solution.
The product allows you to quickly launch mobile-ready services to support a range of applications, from capturing responses to marketing campaigns and building opt-in databases, to providing news and information services, interactive competitions, voting and 2-way communications.
You are provided with secure online access via our client portal, where you can monitor results, in real-time, empowering you to make critical business decisions quickly. The product can be easily integrated with your CRM or back-office systems - to automatically upload text responses, including the date and time when they were received.
Utilise the InboundSMS product for a variety of applications:
- Marketing campaigns
- Subscription services
- Customer requests
- Competitions and quizzes
- Information and alert services
- 2-Way communication
Simple integration
Standard API connectivity options provide a secure means to integrate the product with your systems.
Inbound number and keyword provisioning
We maintain an inventory of inbound numbers, offering a choice of shared or dedicated numbers to get your service up and running quickly.
Auto-responses
You can set-up automatic responses to reply to the messages you receive, e.g. to acknowledge receipt and inform people of what will happen next.
2-way SMS
Inbound SMS messages can be routed to a single email address, enabling you to interact directly with your audience.
Reporting
Summary and detailed reporting allows you to analyse your campaigns, right down to each individual message received.