The next generation of mobile messaging
MultiSend adds a totally new dimension to customer and employee communications – making them more personalised, more response driven and more in line with the way people lead their busy lives. Using proven technology adopted by leading brands, MultiSend provides you with a highly interactive web-based messaging service that allows you to create and send personalised messages via SMS, MMS and email – from one single product.
Operating as a standalone application or integrated seamlessly with your back office systems, you will achieve higher response rates and greater insight into your customers’ demands and behaviour. You will increase the productivity of your team, boost your marketing results, gather valuable intelligence and drive your sales.
MultiSend is fully scalable. Whether you have an audience of hundreds or millions, you can personalise each message or response, automating the process so that communication can be fast, frequent and incredibly cost-effective.
- Marketing campaigns
- Appointment & payment reminders
- Customer surveys
- Service announcements
- Renewals
- Employee communications
Marketing
Engage your customers and achieve results
Improve response rates and deliver measurable results.
Ease of use and low cost allows you to achieve more from your market resources.
Greater customer insight, feedback and data collection.
Enhanced customer experience leads to improved retention, relationships and loyalty.
Efficiency gains through integration with back office systems.
Customer Services
Deliver the best levels of service possible
Instant feedback to appointment and payment reminders, or announcements.
Personalised messages makes customers feel more valued.
Reduced burden on call centre staff.
Process efficiencies.
Employee Communications
Optimise workforce effectiveness
Increased productivity, efficiency and speed.
Low cost staff communication channel.
Ideal for alerting staff about unplanned incidents or changes, emergency situations and latest performance.
- Instant staff feedback.
MultiSend is available in two formats:
MultiSend Lite: The entry level product, for sending personalised SMS message, perfect if you are a SME handling medium to high volumes of customers.
MultiSend Interactive: A personalised and interactive messaging solution for SMS, MMS and Email messages. The product allows you to engage in 2-way dialogue with your audience, providing features to automate follow-on actions and can be easily integrated with your CRM system. Ideal for medium to large enterprises with high volumes for customers or employees.