OutboundSMS

Overview
Benefits
Features

A single connection to the global mobile community

The convenience, speed and low cost characteristics of SMS messaging are helping to transform the way organisations and individuals are choosing to communicate and interact. Making SMS the ideal media to support a range of marketing, customer service and employee communications.

2ergo’s OutboundSMS provides a cost effective means of delivering text messages and mobile content, or to drive visitors to your mobile internet site, at anytime across the globe.

You are provided with secure online access via our client portal, where you can upload and administer your own contact lists, create and schedule outbound messages and report or analyse delivery performance. Alternatively, the product can be easily integrated with your CRM or back-office systems - to automate the process of sending out information and alerts, requests for action or drive responses to your marketing campaigns.

Marketing campaigns
Customer service announcements
News & information alerts
Mobile content delivery
Employee communications

Practical solution that gets you up and running quickly.
A single, high performance connection to the global mobile network means you have only one relationship to manage for all your SMS communications.
High system availability is assured through 24x7 system monitoring, engineering support, and more than 10,000 automated system checks every hour.
Full message traceability aids customer support.
Low cost communication achieved through intelligent messaging routing.
Seamless and easy integration with your CRM and back-office systems, saving you time and investment.

Service Options

Premium Service	Standard Service
SMS traffic is sent directly via tier one operator networks. Ideal for delivering time critical alerts.	Sends messages via international operator networks. A recommended method for delivering high volume SMS broadcasts at the lowest price per message.

Dynamic originator
Where routes allow, the product includes a dynamic originator feature, allowing you to customise the name of the sender. This could be used to promote your brand, giving instant recognition to the message receiver and ultimately a higher response rate.

Simple Integration
Standard API connectivity options provide a secure means to integrate the Multiserve Platform with your systems, supporting both single and batch message delivery.

Reporting
Summary and detailed reporting allows you to analyse your campaigns, right down to the status of each message sent.

Email or SMS alerts
Choose either email or SMS alerts to keep you informed of the status of your SMS campaigns.